(07) 3205 2514

Need WordPress Help &

Technical Support Now?

Are you looking for WordPress help & support services? Tell us about it! Enter your enquiry in the WordPress Support Request Form to the right or contact us via the live chat boxes below and get instant access to 100% Australian WordPress support from real WordPress experts. Welcome to Australia's Home of WordPress!

What Makes WP Butler’s WordPress Help Desk Different?

Not all web development and WordPress support services are the same. WP Butler understands that you may be undertaking your website management on your own or have previously been let down by your web developer – they’re too busy or won’t return your calls or they’ve simply gone out of business.  Unfortunately, we hear this story every single day so we know how you might be feeling right now.

We also understand how important your website is to your business and how stressful it can be when things just aren’t going right. Time is money and you’ve got better things to do than worrying about fixing or updating your website.

Don’t panic, you’re in good hands.  WP Butler’s WordPress help desk has been fixing, developing and maintaining WordPress websites for a combined 30+ years and has serviced hundreds of clients Australia wide. We employ only the best WordPress support experts in the business so we can spare you the frustration, save you time and money and get you back up and running fast.

All work carried out by the WP Butler is backed by a 100% Satisfaction Guarantee. So what are you waiting for? Go ahead; you’ve got nothing to lose by calling in the WP Butler.

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So How Does It Work?

It’s Simple Really!

Step 1. Give us a shout

Complete and submit the WordPress Support Request Form, or jump on Live Chat or Call us on (07) 3205 2514.

AARGHH! HELP!

Step 2. Let’s investigate

WP Butler thoroughly investigates your case so that we fully understand the scope of the work requested, and then we report back to you with a quote and timeframe.

Okay, help me now!

Step 3. We’ll save you!

Select a WordPress Support Service:

$79

per month

SiteCare

  • Access to $99 Member Priority Support Tickets
  • Email Support
  • Australia wide support coverage
  • 24/7 uptime monitoring
  • 24/7 security & malware scanning
  • Daily website backup with secure offsite storage
  • Scheduled updating for WordPress plugins
  • Scheduled WordPress version updates
  • Monthly website maintenance activity report

$199

Non-Member Priority Support

The WP Butler Priority Support service is perfect for those little WordPress changes or emergencies where you just have to get it updated, cleaned up or fixed NOW!

If your support needs are of a larger nature, no problem.  We can take on everything from new feature requests right through to design, WooCommerce and custom web application development.  No task is too large or small.

Do you want $99 Priority Support Tickets?

Sign up & Save when you become a SiteCare Member with one of our SiteCare plans!

WP Butler Rescued Us!

Here are some kind words from just a few of the customers we’ve rescued.
We can save you too!

Get Help Now

The Ultimate in Silver Service WordPress Support & Website Maintenance

About WP Butler

WP Butler provides the best dedicated WordPress help available in Australia.

Our years of WordPress experience means our trained WP Butlers can offer you the best local WordPress support service and website maintenance, the fastest turnaround times and the highest quality website design and development all for a value packed price.

To take the risk out of you choosing to hire WP Butler, we offer you a 100% money back guarantee. If you are not absolutely delighted with the quality and customer service offered by WP Butler, we will refund your money.

Simply choose from either our Priority Support or Monthly Management packages below and let us take the headache out of updating, maintaining and managing your WordPress website.

The Team Other WordPress Developers Trust.
100% WordPress, 100% Australian

Sign Up Today
Discussion Of WP Butler's WordPress Support Package

FAQs

Q. Do you offer a money back guarantee?

A. Yes – We want you to be delighted with the work of WP Butler. If for any reason, you are not satisfied with the work carried out by WP Butler then we would respectfully request that you give us a chance to put things right. If after our best efforts you are still not 100% happy with any aspect of our service then we will promptly refund your money.

Q. How quickly do you complete support requests?

A. Most support requests are usually completed within 1 hour upon commencing the job. If after evaluating your request we believe that it cannot be completed within 1 hour, we will supply you with a fixed price quote to resolve your problem.

Q. I'm not sure if you can handle my job. Can you help?

A. The WP Butler can handle anything WordPress – no job is too big or small. If you wish, before you buy a ticket, just check with us first. Or, go ahead and purchase a Priority Support request or a monthly SiteCare plan and in the unlikely event that WP Butler cannot help you, we will gladly give you a 100% refund.

Q. Is 24/7 really 24/7?

A. The WP Butler never takes time off; however, the official WP Butler support desk hours are 8:30am to 5:30pm AEST, Monday to Friday. All work is conducted between these hours. However, we understand that your unexpected emergencies can’t be scheduled and happen at the most inconvenient times, so we monitor requests outside of these normal hours and will attend to critical functionality issues (such as site down) immediately. Non critical requests will be handled during support desk hours on the next business day.

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